Trauma is defined as experiences that produce intense emotional pain, fear, or distress, often with lasting psychological and physiological effects. Both Drew University students and first responders face unique trauma-related challenges:
Stakeholder Interview
Joe Agens, Stanhope-Netcong EMS, EMT
Me: Thanks for chatting with me today, Joe. How’s everything going since you joined Stanhope-Netcong EMS?
Joe Agens: No problem! It's been going really well. There's a ton to learn, but the Squad's super welcoming, and I’m soaking it all in.
Me: Awesome! So, what got you into becoming an EMT?
Joe Agens: EMS seemed like a solid way to get involved and truly help people. I like the idea of jumping into action during emergencies and making a difference.
Me: That makes total sense. As a newbie, do you think about the mental health side of being a first responder?
Joe Agens: Yeah, for sure. It's definitely something on my mind. The job can be really intense, and you face a lot of heavy situations. It's super important to recognize how it affects you mentally. You gotta be aware and find ways to handle it.
Me: Do you think first responders chat enough about mental health, or is it kind of overlooked?
Joe Agens: Honestly, it doesn't get talked about nearly enough. There's this unspoken rule that you just have to "suck it up." People push through tough stuff without really thinking about how it hits them mentally. It's like there's pressure to always be strong and not show any weakness. But that mindset really isn’t good in the long run.
Me: Absolutely, that’s a key point. What kind of support do you think first responders need for their mental health?
Joe Agens: Support is everything. Having someone to talk to—like a coworker, supervisor, or even a counselor—can really help. Plus, there needs to be more education around mental health. It's vital to help people notice when they're struggling and encourage them to reach out. That tough-it-out attitude needs to change.
Me: Definitely. Do you feel like mental health is being talked about more in EMS now, or is it still somewhat under the radar?
Joe Agens: There’s definitely more awareness nowadays, and that’s a good step forward. A lot of agencies are starting to offer more mental health resources, like counseling and debriefings after tough calls. But I still think it's a topic that gets pushed aside too often. We’re seeing some progress, but there’s a long way to go before mental health gets the same attention as the physical side of the job.
Me: It’s awesome to hear that things are heading in a good direction. If you had to give some tips to other new first responders about dealing with mental health, what would you say?
Joe Agens: I’d say don’t just brush it off. It’s super easy to try to ignore things, but talking about it and taking care of yourself is key. Make sure you’ve got a solid support system and carve out some time to chill and recharge when you’re not on duty. The job can really wear you out, and that mindset of just toughing it out isn’t going to cut it long-term. You need to look after your mental health too.
Me: That’s really solid advice. You’ve got a good viewpoint on it. Anything else you want to share about your experience so far or your thoughts on this?
Joe Agens: Just that I’m really glad to be part of a team that takes mental health seriously. It’s been fantastic knowing that everyone around me is open to chatting about it. It really drives home the idea that taking care of your mental health is just as important as being good at your job.
Based on SAMHSA’s principles of trauma-informed care, the following strategies can support students and first responders:
Engage with the Drew and local communities to promote mental health:
Questions? Need Help? Email reference@drew.edu
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