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Research Guides

Library Policies

Policy Statement

To recognize and facilitate use of the library collection as a shared resource, Drew faculty, students, and staff may place a hold/recall on checked-out items while browsing in the library catalog.

Purpose

This policy and associated procedures define terms, conditions, and expectations for library users placing holds and recalls.

Audience

Drew faculty, students and staff.

Definitions

A hold/recall request: flags an item that is checked out by another user. When the item is returned to the library, the item is held for the requestor rather than being reshelved.

Procedures

  • Wait time: an item placed on hold will be recalled once the current borrower has had the item for 20 days. As the current borrower then has 10 days to return the item, you may have a wait time of over 30 days if the item was just checked out. If you are second in the queue, your wait time may be over 60 days. The Circulation department can let you know when an item was checked out so you can better calculate your wait time.
  • In your “My Library Account” you may cancel your hold if you no longer need the item. If a hold item is marked "available” it is being held for you at circulation; if “unavailable” item has not yet been returned to the library. Item will be held at Circulation Desk for no more than 10 days.
  • Hold request limit: 10 items.
  • You will be notified by Drew email when your requested item is available for pick-up.
  • Hold requests may also be submitted by completing a recall card at Circulation.
  • You may place a hold on books that are on order. If you require this title quickly, please submit an InterLibrary Loan request as wait times for ordered books vary widely.

Contacts

Should you have any questions about placing a hold, please come to the Circulation department, email us at library@drew.edu or call us at (973) 408-3486 and ask to speak with a Circulation Supervisor.

Questions? Need Help? Email reference@drew.edu

Drew University Library, http://www.drew.edu/library